Privacy Policy

Repair Point LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.

By using our website or submitting a contact or estimate form, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you fill out a contact form, estimate request, or contact us by phone or email, we may collect:

• Your name
• Phone number
• Email address
• Physical address or project location
• Project description and details
• Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Schedule and conduct project consultations
• Provide construction and remodeling services
• Send project-related communications and updates
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our website. These tools collect anonymized data in accordance with their respective privacy policies.

4. Third-Party Services

Our website may include links to third-party websites or services (such as Google Maps, Houzz, Yelp). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to provide ongoing services, and to comply with our legal obligations. Project-related information may be retained for the duration of any applicable warranty period.

7. Your Rights

You may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “last updated” date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

10. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: